Running the business

Marketing decisions that are really business decisions, from pricing, to positioning, knowing your customer, and planning when the currency or market moves against you.

hiring marketer

The Marketer Who Stays Busy for a Year

A Website Redesign Is a Heart Transplant

A business runs a site for four years, quietly accumulating rankings and organic enquiries. Then it launches a beautiful new website — and the enquiries stop. Somewhere between old and new, the URLs changed, nothing redirected, and years of search equity were deleted in an afternoon and celebrated with a launch post. A redesign is a heart transplant, not a paint job. Here’s the surgical checklist.
How to Choose a Marketing Agency: 7 Questions

Seven Questions That Expose Any Marketing Agency

Hiring an agency is a strange purchase: you’re buying expertise precisely because you don’t have it, so you’re least equipped to judge quality at the moment you’re choosing it. This guide fixes the asymmetry — the homework that changes the power balance, seven questions that surface everything, and the red flags that end meetings early. Full disclosure: we’re an agency. Use every question on us.
WhatsApp AI Chatbots

Your Business Closes at 6pm, but Your Customers Don’t

The enquiry that arrives at 9:47pm either gets answered by something, or it gets answered by a competitor. WhatsApp is now the world’s number-one business chatbot channel — and conversational automation is the rare technology where the hype and the boring reality agree. Here’s what to automate, the two very different things both sold as “chatbots”, and the five rules that keep it from backfiring.
meta pixel conversions api

Meta Can Only Find Buyers You Tell It About

It seems we can’t find what you’re looking for.
schema markup
Getting found

Tell Google Exactly Who You Are, in Its Own Language

Schema markup tells Google exactly what your business is, where it is and who runs it. Copy-and-paste templates for Nigerian businesses, from Organisation and LocalBusiness to Product, Event and FAQ,

Marketing Funnel Explained
Turning visitors into customers

Your Marketing Funnel Is Still the 2010 Version

Every stage of the funnel leaks, and the numbers show you where. The 2026 marketing funnel for Nigerian businesses, with four ratios that find your biggest leak this week.

written marketing goal
Knowing what's working

The Marketing Goal Nobody Can Argue With Later

A goal with a metric, a deadline and a consequence leaves nothing to argue about later. A free written marketing goal template, with twenty worked examples and the seven ways

customer interview script
Running the business

Eight Phone Calls Your Competitors Will Never Make

Your customers will tell you why they bought, if you call and ask. A free customer interview script with the invitation message, a 15-minute call plan, follow-up questions that get

Email Deliverability
Keeping customers

One in Eight of Your Marketing Emails Never Arrives

Before you rewrite another subject line, check the email arrived at all. Email deliverability for Nigerian businesses in 2026, covering authentication, list hygiene, flows, segmentation and why your open rate

case study
Turning visitors into customers

Nobody Believes “Results Exceeded Expectations”

Buyers trust specific numbers and real stories. How to write a case study that persuades, with a ten-part template, client interview questions, honest rules for presenting results and what to

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